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Nishitetsu Hotel Croom Hakata

The first store of a new brand responding to diversifying customer needs

  • Hospitality Spaces
  • "The lobby has an open and relaxing atmosphere," and there is also a lounge and a vending corner, allowing visitors to spend their time in a variety of ways.

    "The lobby has an open and relaxing atmosphere," and there is also a lounge and a vending corner, allowing visitors to spend their time in a variety of ways.

  • "The front desk has been changed to a separate counter like those at airports," creating a customer service environment that reduces the distance between hotel staff and customers.

    "The front desk has been changed to a separate counter like those at airports," creating a customer service environment that reduces the distance between hotel staff and customers.

  • "Premium Business Room with a Calm Atmosphere" Equipped with a large work desk, coffee machine and massage chair

    "Premium Business Room with a Calm Atmosphere" Equipped with a large work desk, coffee machine and massage chair

  • "Premium twin room focused on seniors" with a modern Japanese design and barefoot flooring

    "Premium twin room focused on seniors" with a modern Japanese design and barefoot flooring

  • Nishitetsu Hotel Croom Hakata
  • "The front desk has been changed to a separate counter like those at airports," creating a customer service environment that reduces the distance between hotel staff and customers.
  • "Premium Business Room with a Calm Atmosphere" Equipped with a large work desk, coffee machine and massage chair
  • "Premium twin room focused on seniors" with a modern Japanese design and barefoot flooring

Photo: Toshihisa Ishii (TOSHIHISA ISHII)

About the Project

Overview Nishitetsu Inn Hakata has been reborn as Nishitetsu Hotel Croom Hakata, the first hotel under the new brand Croom of the Nishitetsu Hotel Group. The two previous room types have been revamped to include Premium Business, Premium Double, Premium Twin, Premium Ladies, and Single. In addition, the common areas such as the lobby and large communal bath have also been renovated, making the hotel a comfortable place to stay for a wider range of guests.
Issues/Themes The goal is to create a facility that can meet the diverse needs of customers and expand the customer base beyond the traditional business travelers. Also, to create a space that is not just for resting but also "where you can spend your time energetically, like at home while traveling."
Space Solution/Realization Based on the design concept of "second home," warm natural materials are used in the lobby to allow guests to relax in a comfortable atmosphere. We also have a corner displaying local crafts and books, and an iPad and printer available for use, creating a space where guests can spend their time however they like. The guest rooms are divided into five room types to suit different targets, with designs and facilities tailored to each individual need.

Basic Information

Client Nishi-Nippon Railroad Co., Ltd.
Services Provided Design, Layout, Production, Construction
Our Team Direction: Kosuke Ishii
Project Management: Shigetoshi Ueno
Design, Layout: Junpei Fujitani, Katsura Homma, Kazuki Matsuda
Design Supervision: Jun Manai
Production, Construction: Hiroyuki Otsubo
Location Fukuoka Prefecture
Open January 2016
Website http://nnr-h.com/croom/hakata/
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*The shared information and details of the project is accurate as of the date they were posted. There may have been unannounced changes at a later date.

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