Human Rights

Tanseisha Group Human Rights Policy

Tanseisha Group Human Rights Policy

Basic Approach to Respecting Human Rights

The Tanseisha Group's Sustainability Policy, formulated in accordance with Purpose, states, "The Tanseisha Group is committed to continuously enhancing its corporate value and contributing to the realization of a colorful and sustainable society by addressing environmental and social issues through its business of creating valuable spaces and working diligently to resolve them. The company also states that it will "contribute to the realization of a colorful and sustainable society. In addition, the Tanseisha Group Code of Conduct states "Respect for Human Rights and Prohibition of Discrimination," and the Tanseisha Group will fulfill its responsibility to respect the human rights of all stakeholders involved in its business.
In formulating this policy, it was submitted to and approved by the Management Committee of Tanseisha and resolved at the Director meeting.

Tanseisha Group Human Rights Policy
  1. Compliance with international standards and laws related to human rights
    We will conduct business activities based on the United Nations Guiding Principles on Business and Human Rights, and will support and respect international norms regarding human rights, such as the International Bill of Human Rights, the International Labor Organization's (ILO) Declaration on Fundamental Principles and Rights at Work, Children's Rights and Business Principles, and the Ten Principles of the United Nations Global Compact, while also complying with applicable laws and regulations in the countries and regions in which we conduct business.
    Furthermore, when we are faced with a conflict between internationally recognized human rights standards and local laws, we will adhere to the higher standard and seek ways to respect international human rights standards.
  2. Scope
    This policy applies to all directors and employees of the Tanseisha Group (including seconded and temporary employees).
    We also expect our business partners, including cooperating companies, and everyone involved in our business activities to understand, support, observe, and practice respect for human rights and diversity in accordance with this policy, and we aim to work together with them on this initiative.
  3. Priority themes for respecting human rights
    1. Prohibition of discrimination and harassment
      In order to respect human rights and diversity, we will not tolerate any discrimination, harassment or unfair treatment on the grounds of nationality, race, ethnicity, religion, ideology, sex, age, disability, gender identity, sexual orientation, employment status or any other reason.
    2. Prohibition of child labor and forced labor
      We will not engage in any form of child labor, forced labor, or human trafficking, nor will we engage in any human rights violations against foreign workers, etc.
    3. Respect for fundamental labor rights
      We respect fundamental labor rights, including freedom of association, as well as the right of workers to organize and the right to collective bargaining. In addition, we maintain and promote healthy and favorable labor-management relations through dialogue and discussion with employees or their representatives.
    4. Appropriate payment of wages and management of working hours
      In accordance with applicable laws and regulations, we will comply with the legal minimum wage and strive to pay a living wage or higher. We will also prevent long working hours and manage working hours appropriately.
    5. Ensuring a safe working environment
      We will consider the mental and physical health and safety of our employees, strive to create a comfortable and rewarding working environment, and ensure occupational safety and health.
    6. Support for achieving work-life balance
      We understand the importance of work-life balance for each employee, and we will promote initiatives that allow employees to choose from a variety of work styles to achieve both productivity and improved well-being.
    7. Promoting Diversity, Equity & Inclusion (DE&I)
      We will work to create a workplace and climate that respects different cultures, customs, and values, and strive to improve diversity so that each employee can grow and play an active role regardless of race, nationality, gender, etc. In addition, we will respect the human rights of vulnerable people who are easily alienated from society or whose human rights are violated, such as people with disabilities, foreign workers, and sexual minorities (LGBTQ, etc.), and work to support and provide relief for such people's independence.
    8. Respecting the rights of indigenous peoples and local communities
      We will respect the rights and cultures of indigenous peoples and local residents as stipulated in the laws and international agreements of the countries and regions in which we conduct our business.
    9. Protection of personal information and respect for privacy
      We will comply with relevant laws, regulations and other standards when handling personal information, and will work to protect the personal information and respect the privacy of all people involved in our business activities.
  4. Governance and Promotion Structure for Human Rights
    Human rights initiatives are promoted mainly by the Sustainability Promotion Division, Human Resources and Labor Relations Division, and Supply Chain Management Division. The Sustainability Committee, chaired by President and Chief Executive Officer, is positioned within the governance structure. After regular discussion and deliberation, important matters are discussed and decided by the Executive Committee and reported to the Director meeting, thereby strengthening governance and reducing risk to management.
  5. Human Rights Due Diligence Initiatives
    We will establish a human rights due diligence system in accordance with the United Nations Guiding Principles on Business and Human Rights, identify any adverse impacts on human rights that may arise in the course of our business activities, and work to prevent and mitigate such impacts.
  6. Corrective Actions and Remedies
    If it becomes clear that the business activities of the Tanseisha Group have caused, contributed to, or contributed to adverse impacts on human rights, we will take appropriate measures to remedy or remedy the situation.
    Furthermore, even if the Tanseisha Group itself does not directly contribute to adverse human rights impacts, if the Tanseisha Group's partner companies or other related parties are directly connected to adverse human rights impacts through their business, products or services, we will strive to prevent and mitigate those impacts.
    We will set up a consultation desk through our corporate website etc. for all people involved in the business activities of the Tanseisha Group and operate it appropriately. With regard to reports and consultations received, we will thoroughly manage the privacy of the whistleblower and related parties and the information on the report, and protect the whistleblower from being treated disadvantageously as a result of having made a report.
  7. Dialogue and consultation with stakeholders
    We will continue to engage in dialogue and discussions with relevant internal and external stakeholders regarding the identification of actual and potential impacts on human rights and responses to improve them.
  8. Education and Training
    We will provide appropriate education and training to the directors and employees of the Tanseisha Group so that this policy is understood, established in our business activities, and effectively implemented. We will also promote activities to ensure that our business partners, including our cooperating companies, understand this policy.
  9. Information Disclosure
    We will disclose our human rights initiatives based on this policy on our corporate website and other means, and strive to ensure that our stakeholders understand them.

Established on February 1, 2025
President and Chief Executive Officer Osamu Kobayashi

Human rights management (human rights due diligence)

Based on the Tanseisha Group Human Rights Policy, we have begun human rights due diligence in 2025 to identify, prevent, and remediate risks to human rights that our group's business activities pose.

Human Rights Due Diligence Process

Human Rights Impact Assessment

In order to identify significant human rights issues that should be addressed as a priority, we conducted a human rights risk impact assessment for all of our businesses with the cooperation of Owls Consulting Group, an external human rights expert.

<Procedure for identifying and assessing human rights risks>

  1. Scoping
    Focusing on the space creation business, which is the core business of our group, we divided the value chain into the phases of research and planning, design and production, procurement, sales, use and consumption, and operation, and organized and grasped the overall picture.
  2. Identifying human rights risk items
    We comprehensively identified human rights risk items related to each process in the value chain based on international human rights norms and industry-specific issues.
  3. Conducting assessments for each human rights risk item
    Based on interviews with relevant internal departments and the results of surveys of suppliers, we analyzed and assessed the importance of the issues from two perspectives: "Severity: the severity or seriousness of the adverse impact on human rights, the extent of the impact, and the inability to correct (difficulty of remediation)" and "Likelihood: the likelihood of the potential and actual risks occurring (frequency and possibility)."
  4. Human rights risk mapping
    We placed each risk item on a matrix diagram with the assessed "severity" and "likelihood" as the two axes, and organized it into a human rights risk map. We visually organized the major risks and prioritized specific corrective actions. We reported this to management and disclosed the results on our corporate website and elsewhere.

<Human rights risk map>

Among the high-risk human rights risks, we have identified those that we believe are particularly relevant to our business as "risks that require high priority for action." While continuing with the current measures, we will promote efforts to reduce risks throughout the entire supply chain.

Human Rights Risk Map

Comments from external experts

Taking into account the characteristics of the business, the report broadly identified human rights risks across the entire value chain, from planning and design to Production, Construction, and operation, targeting a variety of spaces. This is an appropriate approach that is in line with the actual business situation. It is also important that the report focused on a variety of rights holders (those affected by human rights violations) and conducted an evaluation based on international standards. As demands on companies to address human rights grow, this type of response is an area that is directly linked to the sustainable growth and improved competitiveness of businesses. We look forward to continued steady efforts in the future. (Owls Consulting Group, Inc.)

Whistleblowing system

In order to respond to reports and consultations regarding misconduct within the Tanseisha Group (public interest whistle-blowing reports, harassment complaints, etc.), and to ensure early detection and appropriate action, we have formulated "Internal Reporting Handling Regulations" and "Harassment Prevention Regulations," and have established and are operating a response system that includes the establishment of contact points both inside and outside the company.In addition, those who are closely involved in handling public interest whistle-blowing reports are designated as "employees" as defined by law and are managed appropriately.

Compliance Hotline (Internal Reporting System)

The Tanseisha Group (our company and domestic subsidiaries) has established a reporting and consultation hotline in accordance with the Whistleblower Protection Act. This hotline is designed for business partners of Tanseisha Group companies to report any misconduct, such as violations of laws and regulations, that has occurred or is about to occur in the business of Tanseisha Group companies, and is staffed by a designated lawyer outside the Tanseisha Group. Consultations regarding the applicability of the report and other matters related to the report are also accepted. As a general rule, reports and consultations must be submitted under real names, as anonymous reporting would make it impossible to fully investigate the facts or notify the results of the investigation. Furthermore, no Tanseisha Group company will treat anyone who uses this hotline unfavorably.

Compliance Hotline

  • Address: Ichigaya Legal Building 105, 4-1-5 Kudankita, Chiyoda-ku, Tokyo 102-0073
  • Telephone number: 03-3239-5601
  • FAX number: 03-3239-5651
  • E-mail kasuga@kasuga-law.jpMAIL
  • Attorney Michikazu Kunizuka

Report/Consultation FormPDF

Education and Training

We provide sustainability training (e-learning) to all executives and employees of the Tanseisha Group, including information on sustainability in general.In particular, regarding "human rights," a theme particularly relevant to our group's business, we incorporate appropriate content into the training to ensure that the Tanseisha Group Human Rights Policy is understood, embedded in business activities, and implemented effectively.We also provide separate training specifically on the themes of "compliance" and "harassment."

Initiatives to respect people in creating spaces

We have developed the "Sustainable Design Guidelines," which outline our efforts to promote "sustainable design," a design methodology for realizing a sustainable society, and are working to solve social issues through the creation of a variety of spaces.

Sustainable Design [Respect for People]

  • (1) We provide a space that "moves hearts" by deepening understanding of a diverse range of users.
  • (2) We will consider ways to make the space easy to use and safe for everyone to experience.
  • (3) We strive to maximize people's well-being through creating spaces.

Sustainable design "Respect for people"
Initiative Themes

(1) Universal design (2) Safety design (3) Wellness design

Promoting Universal Design

Consumer Issues Community

In addition to universal design in terms of both soft and hard aspects, we strive to practice "universal design of the heart."
Since 2018, we have partnered with Mirairo Co., Ltd., a company that specializes in universal design consulting, to create facilities that incorporate universal design.
In addition, we have developed a multilingual app called "T-VOIX" that uses UV codes * to provide information translated into various languages in text and audio in offline environments, and we are working to have this app adopted by cultural facilities throughout Japan.
Additionally, we are continually collecting information about universal design and sharing it on our company intranet.

UV code: Uni-Voice, a speech code developed by the Japan Association for Visually Impaired Information Service (JAVIS), a non-profit organization.

Examples of achievements
"Ikei Pharmacy Yanaka Store"

Together with Mirairo Co., Ltd., a universal design consulting company, we carried out on-site surveys and verifications, aiming to create a space that took into consideration the width of the aisles, the wheelchair space in the waiting area, the dimensions and shape of the prescription counter, and the location of assistants. In addition, in the lobby, we placed bookshelves that also function as partitions at a height that can be easily used by people of all ages, from children to the elderly. In the sales corner, we also installed a counseling counter and beauty salon booths to help people become truly healthy.
(Owner: Sun IM Planning Co., Ltd. | Scope of work: architectural and interior Basic Planning, design, Basic Layout, logo and business card design, Total Design supervision, furniture, store signs, and tower clock construction)

Learn more
Inside the Ikei Pharmacy Yanaka store
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